Refund Policy

We sell digital products and services such as AI-generated courses, credits, and subscription access. Because these products are delivered electronically and consumed immediately upon generation, all purchases are final and non-refundable once the service has been used.

We still review every legitimate service-failure case in good faith. If something went wrong on our side, the section below describes how we make it right.

We issue a refund when the issue is caused by a failure on our side that prevents you from receiving what you paid for. This covers cases where our platform was unable to generate or deliver a course and our support team could not resolve the problem, where a prolonged outage of our service or infrastructure prevents you from using your credits or subscription, where you were charged twice or charged the wrong amount, where you were billed after a confirmed cancellation, or where a payment was made without your authorization.

Because digital goods cannot be returned, refunds are not offered when you simply change your mind after generating a course or using credits, when the generated content does not match your personal expectations or style, when the issue is caused by your own internet connection, device, browser, or local network, or when you forgot to cancel a subscription before it renewed and the new period has already been used.

We recommend trying the free demo before purchasing so you can confirm the output meets your expectations.

Refunds are processed by our payment provider and Merchant of Record, Paddle. You can sign in at paddle.net using the email address you used at checkout and request a refund directly, reply to your Paddle order confirmation email with your order number and a short description of the issue, or contact our support team with your order ID and details of the problem.

Approved refunds are issued to your original payment method. Paddle typically processes refunds within three to five business days, though it may take additional time for the funds to appear on your statement depending on your bank or card issuer.

You can cancel a subscription at any time from your account page. Cancellation stops future renewals immediately. The current period remains active until its end date and is not refunded.